New Horizon Homes

www.nhresidentialcare.com

Introduction

This Cookie Policy explains how New Horizon Homes (“the Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on www.nhresidentialcare.com (the “Site”). By using the Site, you agree to the use of cookies in accordance with this policy.

You may adjust or disable cookies in your browser settings at any time.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide a more personalized user experience.

Cookies may be:

• Session cookies — deleted when your browser closes

• Persistent cookies — stored until they expire or are removed

How We Use Cookies

The Company uses cookies for the following purposes:

1. Essential Cookies

These cookies are required for the Site to operate correctly. They allow navigation, form submissions, and access to secure areas.

Essential cookies cannot be disabled through the Site.

2. Performance & Analytics Cookies

These cookies help the Company understand how visitors use the Site.

We use Google Analytics to collect information such as:

• Pages visited

• Time spent on the Site

• Device type

• General geographic region (non-identifying)

This information helps us improve the Site, monitor performance, and create better user experiences.

3. Functionality Cookies

These cookies allow the Site to remember your preferences and provide enhanced features.

Examples include:

• Saved form details

• Language or region settings

• Previously viewed content

4. Advertising & Marketing Cookies

These cookies help measure how well our marketing performs and may assist in showing relevant content to visitors who have shown interest in our services.

The Company does not sell data to advertisers or use aggressive tracking technologies. Any marketing cookies are used only to improve outreach efforts

Third-Party Cookies

Certain third-party tools used on the Site may place their own cookies. These tools may include:

• Google Analytics

• Embedded videos

• Map services

• Scheduling or chat tools

These third parties maintain their own privacy and cookie policies, and the Company does not control their settings.

Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to:

• Block cookies

• Delete existing cookies

• Receive notifications when cookies are set

Please note that disabling certain cookies may affect the functionality or performance of the Site.

For assistance, visit your browser’s support pages:

• Chrome

• Safari

• Firefox

• Edge

Do Not Track Signals

Some browsers provide a “Do Not Track” (DNT) feature. At this time, the Site does not respond to DNT signals because no uniform standard exists for how websites should respond. We will update this policy if standards change.

Changes to This Cookie Policy

The Company may update this Cookie Policy from time to time. All updates will be posted on this page with a revised effective date. We encourage users to review this policy periodically.

Contact Us

If you have questions about this Cookie Policy or how cookies are used on our Site, please contact us:

New Horizon Homes

Dallas, Texas

Email: info@nhresidentialcare.com

Phone: (214) 315-5365

Effective: November 1, 2025